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Getting Started with Weatherstem
New to the platform, or bringing new staff onto an existing account? The 2026 Platform User Guide is the single document that covers the whole system from first login through building your alert protocols.
Weatherstem Platform User Guide, 2026 Edition
The complete client handbook. Covers logging in and finding your station, the live camera, radar, lightning and forecast tools, navigating the dashboard, downloading historical data, adding users and device bundles, and building custom notifications.
- Access and first login
- Platform features and navigation
- Historical data and reports
- Devices and device bundles
- Notifications, events and macros
- Practical Lightning Assistant
- Multi station dashboard
- Classroom and training links
Print or Share the User Guide
Same PDF, sized for printing or forwarding. Useful for onboarding packets, seasonal staff turnover, and shared operations binders.
⬇ PDF downloadLog In to Your Station
Go straight to the Weatherstem platform to view your live station, cameras, radar and dashboard.
🔗 Platform loginConfiguration
Creating Alerts
Alerts are where most clients get the day to day value out of Weatherstem. Each guide below walks through one alert type from start to finish. Chapter 6 of the User Guide covers the underlying events, messages and macros if you want the full picture first.
Create a Temperature Alert
Set up automated notifications when temperature thresholds are crossed at your station.
▶ Step by step guideCreate a Wind Chill Alert
Configure alerts based on wind chill to protect staff and visitors in cold weather conditions.
▶ Step by step guideCreate a Lightning Alert
Use the Practical Lightning Assistant to set up life safety lightning alert protocols for your location.
▶ Step by step guideCreating a Lightning Alert (video)
Prefer to watch? This video walks through the lightning alert setup process live.
▶ Video walkthroughCreate WBGT Alerts
Set up Wet Bulb Globe Temperature alerts for heat stress monitoring and athletic safety compliance.
▶ Step by step guideAnalytics
Data & Reporting
Your station's history belongs to you. Pull it for compliance files, insurance claims, incident review, or long term trend analysis.
Create Historical Reports
Export historical weather data from your station for analysis, compliance documentation and recordkeeping.
▶ Step by step guideHistorical Lightning Data Pull
Pull historical lightning strike data for damage verification, insurance claims and incident documentation.
▶ Step by step guideAdministration
Users & Device Management
Staff changes, seasonal turnover and new sites are all handled from your own account. You do not need to call anyone to add or remove a user.
Add a New User to a Device Bundle
Grant team members access to your Weatherstem device bundle with the appropriate permissions.
▶ Step by step guideHow to Manage Your Device Bundle
Complete guide to managing your device bundle settings, configurations and connected weather stations.
▶ Step by step guideMaintenance
Hardware Servicing
A few maintenance items you can handle on site. Anything beyond these, send to service@weatherstem.com and the field team will pick it up.
Empty the Rain Bucket
Instructions for resetting your rain gauge bucket to keep precipitation measurements accurate.
📄 DocumentationReport a Hardware Issue
Station offline, camera down, sensor reading wrong? This opens a pre formatted email to the service team with the details they need.
🔗 Service requestTools
Platform Features & Tools
Learning
Education
Using Weatherstem Lessons in the Classroom
Video guide for educators on integrating Weatherstem into your curriculum and science activities.
▶ Video tutorialWeatherstem Classroom Lessons
Browse the full library of Weatherstem educational lessons, activities and standards aligned materials.
🌎 weatherstem.com/learnSupport
Get Help from the Right Team
Send your question to the inbox that matches it and it reaches the whole team responsible, not a single person. That means faster answers, coverage when someone is in the field, and a record of your request either way. When in doubt, use info@weatherstem.com or call the main line and we will route it.
General Questions
Client Support
Your default route. Training, onboarding, how to questions, and anything you are not sure where to send.
- Training a new person on the platform
- Help setting up an alert or report
- Questions about your account or stations
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Email info@weatherstem.com
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Main line 850-297-1800
Hardware & Field Service
Report a Hardware Issue
Anything physical at your site. Station outages, camera problems, sensor readings that look wrong, and service visits.
- Station or camera offline
- Sensor reporting unexpected values
- Damage after a storm or site work
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Main line 850-297-1800
Integrations & Developers
API & Developer Support
Technical questions about the Weatherstem API, integrations, embeds and custom data connections.
- API keys, endpoints and rate limits
- Embedding live data on your own site
- Pushing Weatherstem data into another system
Purchases & Expansion
New Stations & Quotes
Adding stations, expanding your network, renewals, quotes and procurement paperwork for a new purchase.
- Quotes for additional stations or sensors
- Expanding coverage to a new site
- Renewal terms and procurement documents
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Email connect@weatherstem.com
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Main line 850-297-1800
Billing & Invoices
Accounting
Invoices, purchase orders, payment questions, W-9 and vendor forms, and account paperwork.
- Send purchase orders here
- Invoice copies and payment status
- Vendor setup and tax documents
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Main line 850-297-1800
Media & Press
Media Inquiries
Press, journalist and media partnership inquiries, including interviews, data requests and story ideas.
- Interview and expert comment requests
- Weather data for a story
- Camera and imagery use
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Email media@weatherstem.com
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