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Getting Started with Weatherstem
Welcome to Weatherstem
Your onboarding hub — an overview of everything Weatherstem can do for you and your team. New clients, start here.
★ Recommended first stopSupport
Who to Contact
Training & Onboarding
Allison Clow
Training and onboarding support — your first call when getting your team up to speed on the platform.
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Email aclow@weatherstem.com
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Phone 850-297-1800 x713
Hardware & Field Support
Patrick Resha
Hardware and field support — for issues with physical equipment, station installation, or field troubleshooting.
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Email presha@weatherstem.com
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Phone 850-297-1800 x700
Expansion & Sales
Craig Ramsden
Ready to expand your network, add stations, or explore new Weatherstem capabilities? Craig is your contact.
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Email craig@weatherstem.com
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Phone 850-297-1800 x703
Meteorology Services
Jessica Arnoldy
Questions about weather data interpretation, forecasting services, or meteorological analysis.
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Email jarnoldy@weatherstem.com
Billing & Account
Raegan Ramsden
Billing, paperwork, and general account questions. PO deliveries go to accounting.
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Phone 850-297-1800 x702
Media & Press
Media Inquiries
Press, journalist, or media partnership inquiries. Reach out for interviews, data requests, or story ideas.
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Email media@weatherstem.com
API & Developer Support
Developer Support
Technical questions about the Weatherstem API, integrations, or custom data connections.
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Email api@weatherstem.com
Configuration
Creating Alerts
Create a Temperature Alert
Set up automated notifications when temperature thresholds are exceeded at your station.
▶ Step-by-step guideCreate a Wind Chill Alert
Configure alerts based on wind chill to protect staff and visitors in cold-weather conditions.
▶ Step-by-step guideCreate a Lightning Alert
Use the Practical Lightning Assistant to set up life-safety lightning alert protocols for your location.
▶ Step-by-step guideCreating a Lightning Alert (video)
Prefer to watch? This Loom video walks through the lightning alert setup process live.
▶ Video walkthroughCreate WBGT Alerts
Set up Wet Bulb Globe Temperature alerts for heat stress monitoring and athletic safety compliance.
▶ Step-by-step guideAnalytics
Data & Reporting
Create Historical Reports
Export historical weather data from your station for analysis, compliance documentation, and recordkeeping.
▶ Step-by-step guideHistorical Lightning Data Pull
Pull historical lightning strike data for damage verification, insurance claims, and incident documentation.
▶ Step-by-step guideAdministration
Account & Device Management
Add New User to Device Bundle
Grant team members access to your Weatherstem device bundle with the appropriate permissions.
▶ Step-by-step guideHow to Manage Your Device Bundle
Complete guide to managing your device bundle settings, configurations, and connected weather stations.
▶ Step-by-step guideMaintenance
Hardware Servicing
Tools
Platform Features & Tools
Learning
Education
Using Weatherstem Lessons in the Classroom
Video guide for educators on integrating Weatherstem into your curriculum and science activities.
▶ Video tutorialWeatherstem Classroom Lessons
Browse the full library of Weatherstem educational lessons, activities, and standards-aligned materials.
🌎 weatherstem.com/learn